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3 Key Areas To Focus On When Selecting HRTech

๐Ÿ‘‰๐ŸปThinking about getting a new HRtech for your organization?

The evaluation & selection process is often the fun part. BUT the pain often begin post-implementation;

๐Ÿ˜กโ€œEmployees not using the HRtech at all!โ€

๐Ÿ˜กโ€œUnforeseen additional manual work for re-sized HR teamโ€

๐Ÿ˜กโ€œLeaders have no confidence in HR dataโ€

How do we avoid such pitfall?

Based on my experience, I suggest reviewing the following 3 areas before making any purchase decision;

1. User Experience

This simply means enabling user to take action/info that they need in the easiest way.

The intent is to make it easier and meaningful for user to utilize consistently the available HRtech to take people development action for themselves or others.

This means identifying system that is designed for user experience (rather than HR experience)

While there is a tendency to select HRtech that provides all possible feature, this tend to backfire as the many features confuse the user when they are required to take certain action.

๐Ÿ‘‰Therefore, an ideal HRtech will be ones that designย ๐ข๐ง๐ญ๐ฎ๐ข๐ญ๐ข๐ฏ๐ž ๐ฎ๐ฌ๐ž๐ซ ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž ๐ญ๐ก๐š๐ญ ๐ž๐ง๐š๐›๐ฅ๐ž ๐ฎ๐ฌ๐ž๐ซ ๐ญ๐จ ๐ญ๐š๐ค๐ž ๐ข๐ง๐ฌ๐ญ๐š๐ง๐ญ ๐š๐œ๐ญ๐ข๐จ๐ง (this most likely include mobile). NOT user experience that require user to accurately remember every single process flow in FAQs.

p.s. : Using the same principle, we designed our Growth Tracker to be highly intuitive for the users to identify skill level across the organization.

2. Integration Across Multiple Technology Platform

The days of only using only one HR platform/technology as a one-stop solution is over.

Organization will most likely find that they need to complement existing platform with other specialized HR tech (eg, Glint, Upraise, inFeedo, Growtribe) to strengthen their HR value proposition.

Building an end-to-end HR ecosystem enables quality analytics to be used for strategic decision making.

ย ๐Ÿ‘‰ This means prioritizing HRtech that provides๐€๐๐ˆ ๐จ๐ซ ๐ž๐š๐ฌ๐ž ๐จ๐Ÿ ๐ข๐ง๐ญ๐ž๐ ๐ซ๐š๐ญ๐ข๐จ๐ง.

3. End-to-End Efficiency

HRtech are often touted as critical to create process efficiency in organization.

But post-implementation often shows a completely different picture.

This is due to the fact that the focus is on systems implementation rather than re-designing the entire flow of HR process in an organization.

This often creates surprise in terms of additional manual work which impacts workload as post-implementation HR resources would have been resized based on best case scenario.

ย ๐Ÿ‘‰ Ideally, a new HR tech being proposed should be first mapped into existing process to ๐ข๐๐ž๐ง๐ญ๐ข๐Ÿ๐ฒ ๐ฉ๐ซ๐จ๐œ๐ž๐ฌ๐ฌ ๐ ๐š๐ฉ๐ฌ ๐ข๐ง ๐‡๐‘๐ญ๐ž๐œ๐ก ๐œ๐จ๐ฏ๐ž๐ซ๐š๐ ๐ž and decision taken ๐›๐š๐ฌ๐ž๐ ๐จ๐ง ๐ญ๐ก๐ž % ๐จ๐Ÿ ๐ฉ๐ซ๐จ๐œ๐ž๐ฌ๐ฌ ๐ฌ๐ญ๐ž๐ฉ๐ฌ ๐œ๐จ๐ฏ๐ž๐ซ๐ž๐ vs entire process.

Hopefully, the above provides a comprehensive viewpoint towards selecting the HRtech that will provide value to organization.

That said, apart from the above, what are the other criteria that you use for HRtech evaluation?

#humanresources #hrtech #management #hrtechnology #hr #growtribe

About The Author: See Wei Ngiam

Ngiamโ€™s versatile background in HR management and extensive experience working with MNCs such as Kimberly-Clark and Amway have allowed Ngiam to design Growtribe in a practical way to enable people leader & manager to accelerate people growth through a simple and yet impactful approach.

Want to find other interesting discussions? Then connect with Ngiam now via his LinkedIn Profile and follow Growtribeโ€™s LinkedIn Page.

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